Returns & Exchanges
At LUTHER MELBOURNE, we want you to be completely satisfied with your purchase. If your garment isn't the perfect fit, we offer returns and exchanges on all full-priced items within 14 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Ensure all items are in their original condition, unworn, and with tags attached, then securely pack them in the original shipping box.
Ship It Back
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or local post office.
Quality Check & Refund
Once our Melbourne studio receives and inspects your return, your refund or exchange will be processed within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing