Frequently Asked Questions
Everything you need to know about shopping with Luther Melbourne.
How long does shipping take within Australia?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days for most metropolitan areas.
What is your return policy for change-of-mind purchases?
We offer a 30-day return window for all full-priced items. Products must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
Do you offer international shipping?
Yes, we ship worldwide. International delivery times vary by location but generally range from 7 to 14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
Are your garments ethically produced?
At Luther Melbourne, we are committed to sustainable practices. We work exclusively with manufacturers who adhere to fair labor standards and use high-quality, durable materials.